Courtesy of Hospice of East Texas
Jacksonville Daily Progress
SAN ANTONIO —
Hospice of East Texas has been named a 2013 Hospice Honors recipient, a prestigious award recognizing hospice agencies providing the best patient care as rated by the patient’s caregiver.
Established by Deyta, this prestigious annual honor recognizes the top 100 agencies that continuously provide the highest level of satisfaction through their care as measured from the caregiver’s point of view.
Deyta used the Family Evaluation of Hospice Care (FEHC) survey results from over 1,200 partnering hospice agencies contained in its national, FEHC database with an evaluation period of January through December 2012.
Deyta used the five key drivers of caregiver satisfaction as the basis of the Hospice Honors calculations.
“Hospice Honors defines a new standard of excellence in the patient/family experience for hospice agencies,” says Liz Silva, Director of Hospice,
“Identifying these top-performing hospices is our way of recognizing organizations that have demonstrated high quality of care to both patients and caregivers. That positive family experience is a key driver of ongoing patient-focused care and overall agency success.”
President and CEO Marjorie Ream said, “This honor is a testament to the extraordinary care, compassion and commitment provided by our colleagues every day; their leaders who coach and mentor; the wisdom, counsel and unwavering support of the Hospice of East Texas and the Hospice of East Texas Foundation Board and the foresight, dedication, and dogged determination of the volunteers who created Hospice of East Texas 30 years ago.”