Faster, quicker, shorter.

Jacksonville residents with Suddenlink Communications, will now have higher speed internet at no additional cost.

Gene Regan, director of corporate communications with Suddenlink, said the demand for technology pushed the increased speed. The change went into effect Monday.

“We've been doing a lot of work upgrading systems,” he said. “We know today customers have one more demand on their internet service for internet speed downloads … Depending on their needs, they now have options to do those things that require higher speed.”

Suddenlink services with download speeds of 1.5, 10 and 20 Megabits per second (Mbps) have been increased to 3, 15 and 30 Mbps. Current Suddenlink customers will receive the related new speeds automatically, a press release stated.

Things like music downloads and online gaming have become popular and require high speed internet, Ragan said.  high speed internet 30.0 service is said to be the fastest residential Internet service in Jacksonville.

The wireless home networking, called WiFi@Home, allows all customer devices to connect to the high speed internet, a release stated. Along with the increase in internet speed, customers also received ESPN3 at no additional charge,  

“If people want to change their service or get a new service, we always advise to call and talk to our service representatives,” Ragan said. “The pricing depends on the package you want.”

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